Last updated: 12 November 2025
1. Introduction
TURGON MANAGEMENT LTD (the "Company", "we", "us" or "our") is committed to protecting your personal data and respecting your privacy rights.
This Privacy Policy explains how we collect, use, share, and protect your personal information when you:
- Visit our website homereviveuk.com
- Submit a contact form or quote request on our landing pages
- Interact with our lead generation forms via Meta Lead Ads (Facebook/Instagram)
- Request home improvement services or consultations
Please read this Privacy Policy carefully before providing any personal data.
2. Data Controller
The data controller responsible for your personal data is:
For any privacy-related inquiries, data access requests, or complaints, please contact us at the email address above.
3. Legal Basis for Processing
We process your personal data based on the following legal grounds under Article 6(1) of the GDPR:
(a) Consent – You explicitly consent to the processing of your personal data for lead generation and commercial purposes by submitting a form on our website or through Meta Lead Ads.
(b) Contract – Processing is necessary to respond to your quote requests and provide home improvement services.
(f) Legitimate interests – We may process data to improve our services, ensure website security, and conduct business analytics.
Your Rights: You have the right to withdraw your consent at any time by contacting us at
privacy@homereviveuk.com. Withdrawal does not affect the lawfulness of processing based on consent before its withdrawal.
4. What Personal Data We Collect
When you complete a lead form (on our website or via Meta Lead Ads), we may collect the following personal data:
- Contact information: Full name, email address, phone number, postal address
- Property information: Property type, address, ownership status (for quote purposes)
- Service-related data: Information about your renovation needs, project scope, budget range, preferred timeframes
- Technical data: IP address, browser type, device information, referral source (collected automatically via cookies and analytics)
We do NOT collect:
- Special categories of personal data (e.g., health data, biometric data, racial or ethnic origin) unless explicitly required for specific project requirements
- Data relating to children under 18 years of age
- Financial information beyond general budget ranges
5. How We Use Your Personal Data
We use your personal data for the following purposes:
5.1 Lead Generation & Commercial Communication
- To process your inquiry and connect you with our selected commercial partners (contractors, suppliers, service providers)
- To enable our partners to contact you directly with relevant quotes, offers, or information
- To provide project consultations and service recommendations
5.2 Service Delivery
- To respond to your requests and provide customer support
- To schedule consultations, site visits, and project assessments
- To verify your identity and prevent fraud
- To manage project workflows and communicate updates
5.3 Legal Compliance & Audit
- To comply with legal obligations under UK building regulations and health & safety laws
- To maintain records for audit, compliance, and regulatory purposes
- To handle complaints and dispute resolution
5.4 Analytics & Website Improvement
- To analyze website traffic and user behavior (using anonymized or aggregated data where possible)
- To improve our website, services, and user experience
- To optimize our marketing campaigns and lead generation strategies
6. Who We Share Your Data With
We may share your personal data with the following categories of recipients:
6.1 Commercial Partners (Joint Controllers or Independent Controllers)
Your personal data will be transmitted directly to our selected commercial partners (contractors, builders, suppliers, service providers) for the purpose of:
- Providing you with quotes, proposals, or personalized services
- Scheduling site visits and consultations
- Contacting you via email, phone, or SMS
- Delivering home improvement services
Important: These partners act as independent data controllers and are responsible for their own use of your data in accordance with their respective privacy policies. We recommend reviewing their privacy notices before engaging with their services.
6.2 Service Providers (Data Processors)
We may engage third-party service providers to support our operations, including:
- Web hosting and cloud storage providers
- CRM and project management platforms
- Analytics and tracking tools (e.g., Google Analytics)
- Email and SMS communication services
These processors are bound by data processing agreements and may only process your data on our instructions.
6.3 Legal Authorities
We may disclose your personal data if required by law, court order, or regulatory authority, or to protect our legal rights, safety, or property.
7. International Data Transfers
Your personal data may be transferred to recipients located outside the UK and European Economic Area (EEA), including countries that may not offer the same level of data protection.
Where such transfers occur, we ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses (SCCs 2021) approved by the European Commission and the UK Information Commissioner's Office (ICO)
- Adequacy decisions recognized by the UK and EU
If you would like more information about cross-border transfers or copies of the safeguards we use, please contact us at privacy@homereviveuk.com.
8. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Specific retention periods:
- Lead data: Retained for up to 12 months from the date of submission for audit, compliance, and business continuity purposes
- Project data: Retained for up to 7 years after project completion to comply with UK building regulations and warranty obligations
- Marketing consent: Until you withdraw consent or request deletion
- Legal obligations: As required by applicable laws (e.g., tax, construction regulations)
After the retention period expires, we will securely delete or anonymize your data.
9. Your Data Protection Rights
Under the GDPR and UK Data Protection Act 2018, you have the following rights:
| Right |
Description |
| Access |
Request a copy of the personal data we hold about you |
| Rectification |
Request correction of inaccurate or incomplete data |
| Erasure |
Request deletion of your personal data ("right to be forgotten") |
| Restriction |
Request limitation of processing in certain circumstances |
| Objection |
Object to processing based on legitimate interests or direct marketing |
| Portability |
Request transfer of your data to another controller in a structured, machine-readable format |
| Withdraw consent |
Withdraw consent at any time (where processing is based on consent) |
| Lodge a complaint |
File a complaint with the Information Commissioner's Office (ICO) or your local supervisory authority |
We will respond to your request within one month (extendable by two months for complex requests).
10. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. For detailed information, please refer to our Cookie Policy.
Types of cookies we use:
- Strictly necessary cookies: Essential for website functionality
- Analytics cookies: To understand user behavior (anonymized where possible)
- Marketing cookies: To deliver personalized advertising (requires opt-in consent via cookie banner)
You can manage your cookie preferences through our cookie consent tool or your browser settings.
11. Security Measures
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction, including:
- Encryption of data in transit (SSL/TLS)
- Access controls and authentication
- Regular security audits and updates
- Staff training on data protection
- Secure data storage and backup systems
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
12. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing any personal data.
13. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations.
The "Last updated" date at the top of this page indicates when the policy was last revised. Continued use of our services after changes constitutes acceptance of the updated policy.
14. Important Notice Regarding Meta Lead Ads
IMPORTANT: The lead generation forms displayed on our Meta (Facebook/Instagram) pages and ads are managed and controlled by TURGON MANAGEMENT LTD.
Meta Platforms Ireland Ltd. is NOT responsible for the collection, processing, or subsequent use of the personal data you submit through these forms. All data processing is carried out exclusively by TURGON MANAGEMENT LTD as the data controller, in accordance with this Privacy Policy.
By submitting a lead form via Meta Lead Ads, you consent to TURGON MANAGEMENT LTD processing your data as described herein.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: